Do you have any feedback you want to leave that may not warrant a ticket, please use this form. We would love to receive your feedback.
Technology Services is able to help with your technology needs. Our staff includes:
Danny Anthes, Director, manages the team that provides technology support for the Division of University Life. Our diverse and knowledgeable team provides support to departments as well as the Division of University Life.
Mike Benedict, IT Support Specialist, is primarily tasked with procuring, inventorizing, and supporting hardware for Housing and Residence Life. This position also supervises student staff for both Housing and UL Technology Services and supports UL’s Mersive teleconferencing spaces.
Arne Bergquist, Associate Director, manages 3 full-time employees for Housing and Residence Life. This position also provides supervision and support for other departments within the division of University Life.
David Golden is Technology Manager for our student success platform, Navigate. David provides daily operation support, troubleshooting, and training to staff and student users of the platform.
Janae Haaland, Associate Director, administers Mason Recreation‘s Fusion and Connect2 platforms. She also supervises four members of the UL Technology Services team, consults with University Career Services and Student Health Services on project work, and provides general oversight of the Mason360 team.
Brent Johnson is an Application Analyst who primarily supports Housing and Residence Life’s housing management application, StarRez. Brent is a subject matter expert on StarRez reporting and its integrations with other University systems.
Casey Machuga is Assistant Director for Student Success Technology. Casey serves as the administrator of Navigate, Mason’s current student success platform, and oversees daily operations support, reporting, training, troubleshooting, and stakeholder engagement to meet current and evolving needs. Casey also serves as the University Life Liaison to the University’s Salesforce Enterprise Project.
Skyler Murphy is an Application Analyst who primarily supports Housing‘s card access control systems. He is the administrator of RS2, Traka, and OnPortal systems.
Deepali Nanda is an Application Analyst. She primarily supports University Career Services‘ staff and is the system administrator for Handshake.
Peace Ozioma Aniemeke supports the Mason360 team as an Application Analyst. She also provides supervision for our Graduate Professional Assistant, Doris Adubi.
Amber Shackeford, Student Sucess Technology Support Analyst, serves as a working group member for University Life on the Salesforce Enterprise Project. Her work includes process mapping, stakeholder engagement, and change management.
Faiza Shaikh is an Application Analyst who administers Student Health Services‘ Medicat application and provides technical support for its staff. She also manages Student Health Services’ call center system.
Noe Todorovich, CRM Communications Coordinator, works closely with Enrollment Management and University Life to run reports and execute communications through TargetX (Salesforce) to incoming and current Mason students.