Need a technology consultation, support or training? Use the links below to submit a ticket.
Access and Accounts: employee onboarding/offboarding, new access to departmental software, application access issues
Application Support: request application support or configuration, request new software or software installation
Device Support: get help for computer issues, request new computer setups
Equipment Request: get help selecting and purchasing new equipment, request devices for short-term use
Event Attendance Tracking: help with procedures and equipment needed for attendance tracking
General Service Request: request a consultation, get training or ask general IT questions
Alternatively, you may also visit our support portal homepage. Sign-in using your Mason netid and password to access a list of our services, select the appropriate service type, and then click the “Request Service” button on the right to submit your ticket to the UL Technology Services team.