Technology Services

Navigate Resources for Staff

Navigate is in the process of being retired at George Mason. It will remain available to current and graduating students only until May 22, which is the last day to make an appointment (same day) using this system. After this date, Patriot Connect (masonconnect.my.salesforce.com) will be your primary means to schedule appointments and provide the support services needed for student success!

Request a Navigate User Account

  • To gain access to Navigate as staff member, you must have completed a Banner Request Form for Advisor Self-Service. Please note, it can take 2-3 weeks for this form to be processed.
  • To request access for your undergraduate or graduate student staff, please contact [email protected].

What can I do in Navigate?

  • Access student records and profiles for advising and support.
  • Schedule appointments with students.
  • Send email and SMS messages and reminders to students to facilitate communication.
  • Identify and address students at risk of academic challenges.
  • Utilize data analytics tools to make data-driven decisions.
  • Help students find and access campus resources, such as tutoring services and student success coaching.
  • Assist students in setting and tracking their academic and career goals.
  • Streamline administrative tasks and improve efficiency.
  • Collaborate with faculty, advisors, and other staff to foster student success initiatives.
  • Generate reports on student progress, engagement, and success outcomes for assessment and improvement efforts.

What are the benefits to using Navigate?

  • Improved Student Support: Navigate helps staff members provide better support to students by offering a comprehensive view of each student’s engagement and interactions, allowing for more personalized guidance and intervention when needed.
  • Enhanced Communication: Navigate offers communication tools that make it easier for staff to reach out to students, send reminders, and facilitate one-on-one interactions, ultimately improving the student-staff relationship.
  • Streamlined Appointment Scheduling: The platform simplifies the process of scheduling advising and counseling appointments, reducing administrative overhead and ensuring that students can easily access the help they need.
  • Data Analytics: Navigate offers data analytics tools that help staff make data-driven decisions, providing insights into student trends, retention rates, and other important metrics.
  • Resource Tracking: Staff can use Navigate to help students find and access campus resources such as tutoring services, University Life resources, identity resources, academic advising, and student success coaching.
  • Increased Efficiency: By automating administrative tasks and providing an integrated platform for various student support functions, Navigate can help staff members save time and work more efficiently.
  • Student Success Initiatives: Navigate can support university-wide student success initiatives such as the Patriot Success Survey by providing a unified platform for faculty, advisors, and staff to collaborate in fostering student success.
  • Enhanced Reporting: Navigate offers robust reporting capabilities, enabling staff to generate reports on student progress, engagement, and success outcomes for assessment and continuous improvement efforts.

Are there any helpful resources available to help me use Navigate?

Watch this training video for a basic introduction to Navigate!
(more detail within the Microsoft Team listed below)

Navigate Users Group Microsoft Team

There are many more resources available to assist you in understanding the various features in Navigate in our Microsoft Teams Group. Join the Team and have access to the following channels:

  1. General – for questions, comments, and collaboration
  2. Idea Portal and Enhancement Requests – for ideas on how to improve the Navigate platform
  3. Navigate Tip of the Month – for monthly tips on how to maximize functionality
  4. Self-guided trainings – for training videos and documents
Need help or have questions? Email the Navigate team at [email protected]